Delivery Policy for EternalOutfit.com
Effective Date: 01/01/2025
Thank you for shopping with EternalOutfit.com! We are committed to providing you with a seamless delivery experience. This Delivery Policy outlines the shipping methods, estimated delivery times, and other important information related to your order shipment. This page is for Delivery Policy for EternalOutfit.com
1. Shipping Destinations
We offer worldwide shipping, with a primary focus on the following regions:
- USA
- UK
- Europe (all countries)
- Schengen countries
- Australia
If your location is not listed, please contact our support team to confirm availability.
2. Shipping Methods and Carriers
We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. The available shipping methods will be displayed during checkout and may include:
- Standard Shipping
- Expedited Shipping
- Express Shipping
The choice of carrier depends on your location and selected shipping method.
3. Shipping Costs
Shipping costs are calculated based on:
- Destination
- Weight and dimensions of the package
- Selected shipping method
Shipping charges will be displayed at checkout before you confirm your order.
4. Order Processing Time
Orders are processed within 1-3 business days from the date of purchase. During peak seasons or sales, processing times may be extended.
5. Delivery and Product Availability
All orders are subject to product availability. If an item in your order is unavailable, we will ship the available part of your order and ship the remaining items when they become available. Shipping costs are non-refundable and are calculated based on the weight of the items and your location.
The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery, and the quantity of items ordered. Additionally, your order may arrive in separate shipments. Additional shipping charges may apply depending on your location and the size of your order.
6. Taxes and Duties
You are responsible for all taxes and duties applicable to your order, including sales tax, value-added tax (VAT), customs duties, and excise duties.
7. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the status of your shipment.
8. Delivery Issues
If you experience any issues with your delivery, including damage to items, please contact us within 5 days of receiving your order:
- Email: info@eternaloutfit.com
- Phone: +923183895826
We will assist in resolving lost, delayed, or damaged shipments.
9. Address Accuracy
Please ensure your shipping address is complete and accurate to avoid delays. We are not responsible for delays or losses due to incorrect or incomplete addresses.
10. Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.
11. Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal, or failure to collect, the customer may be responsible for additional shipping fees. Delivery Policy for EternalOutfit.com
Contact Us
For any questions or assistance regarding your delivery, feel free to contact our customer service team:
- Email: info@eternaloutfit.com
- Address: Madina Colony, Charsadda Road, Peshawar, Pakistan
- Phone: +923183895826
Thank you for choosing EternalOutfit.com! We appreciate your business and look forward to serving you.
